What types of things should I report using this tool?

This system is best suited to respond to service requests like potholes, street lights, etc. that can be assigned to staff and addressed in a timely manner. Start a report with the address of the issue and you will then see a drop-down menu with all of the possible categories of issues you can report using this system.  Issues threatening public safety or requiring immediate attention should always be reported directly to the Manistee County Central Dispatch Non-Emergency Line, 231-723-6241.

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1. What is the Service Request tool by SeeClickFix?
2. What can I expect from using this system?
3. What problems or issues does this tool solve and how does it benefit Residents?
4. How does the Service Request tool differ from other options available to report issues?
5. What should I NOT use this tool for?
6. What types of things should I report using this tool?
7. Will I receive updates on my request?
8. What if I submitted a request but haven't received a response?
9. Is there a cost to users?